What does the Basic WordPress Website Care Plan entail?
PLEASE NOTE: A basic website is considered to be any site under 100 pages that does not have e-commerce, woo-commerce, membership, or any other advanced system or plugins.
PLEASE NOTE: This WordPress Care Plan does NOT include Hosting
Care Plan Includes the following Essentials:
(as can bee seen in our other plans Basic WordPress Website Hosting & Care Plans)
Website Off-Site Backups (A restore of your previous website backup is available twice a month at no additional charge.)
24/7 Website Monitoring
Security Scans (If our system detects suspicious activity we investigate and resolve the issues. In the unlikely event that your site is compromised, injected with malware or hacked, we will clean up the site and restore it to normal.)
Vulnerability & Site Blacklisting Detection
Malware Protection & Removal
Uptime Monitoring (The system checks the uptime of your site every 5 minutes and will notify us immediately if your site is down.)
WordPress, Database, Theme & Plugin Updates***
Performance Testing & Improvement Recommendation Report (Regular performance scans make sure your website is loading quickly and optimized for speed. If our system detects sluggishness on your website we will suggest ways to speed it up.)
4 Content updates per month included (no rollovers). Content updates includes but is not limited to content changes, adding pages/posts, adding/changing images, slides or videos, adding events, products and the like. Additional requests added at our current Care Plan discounted rate.
Verify Theme & Plugin Licenses
*Does not include our $99 set up fee
**Pro Plugins (Elementor, Security, SEO, Site Optimization, Image Optimization, Marketing, Forms, Backups, Analytics, Termageddon and more coming soon…)
***We keep your core software updated so that it is not susceptible to known vulnerabilities. You are responsible for renewal fees of any premium plugins. Some plugin renewals are included in our Gold and Platinum Website Care plans. We ALWAYS test updates for compatibility before updating! Should an issue arise due to an update incompatibility we will happily provide one hour of troubleshooting/repair per month at no charge. A restore of your previous website backup is available once a month at no additional charge.